Tautoko Hauroa
Tautoko Hauora service can assist people to access primary health care and social services in the Waitaha Canterbury region
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Contact us
You can reach the Tautoko Hauora team at Pegasus on 0800 99 22 99 or by email.
24 Hour Surgery
Pegasus Health
Tautoko Hauora is a service that provides support to individuals who are either not enrolled in a general practice or who are enrolled but not accessing their general practice teams as frequently as required.
Our dedicated kaitautoko (support workers) from the Tautoko Hauora service can assist people to access primary health care and social services in the Waitaha Canterbury region. Kaitautoko are a mobile workforce capable of conducting home and community visits when deemed appropriate.
An assessment of tangata whai ora (person seeking wellness) and a plan around health and wellbeing will be carried out. Tautoko Hauora service provides a one-off brief to medium term intervention and referrals can be made to other health services as needed.
Kaitautoko work with Māori, Pacific peoples, CALD, Youth, Rainbow, low income, and those with disabilities. They work with people who are currently enrolled with a Pegasus general practice and those not enrolled, but willing to enrol, in a Pegasus practice.
Please note: Tautoko Hauora is not an emergency service.
Empowering access to primary healthcare and social services in Waitaha Canterbury.
Tautoko Hauora service supports people who are not enrolled in general practice or who are enrolled but are not visiting their general practice teams as often as they need to.
Our Kaitautoko (support workers) from the Tautoko Hauora service can support people to access primary health care and social services in Canterbury. Kaitautoko are a mobile work force who can carry out home and community visits when appropriate.
An assessment of Tangata whai ora (person seeking wellness) and a plan around health and wellbeing will be carried out. Tautoko Hauora service provides a one-off brief to medium term intervention and referrals can be made to other health services as needed.
Eligibility:
Māori, Pasifika, CALD, Youth, Rainbow, low income and those with disabilities (all ages)
People who are currently enrolled with a Pegasus Practice
Those not enrolled and willing to enrol in a Pegasus Practice
Kaitautoko are here to help you
Gain access to health care and social services
Navigate the primary health system
Help to identify and address needs impacting on health
Provide information about supports/resources available in the community and connect people with community support services
Provide cultural support and link with interpreter services
Criteria - Tangata whai ora with a community services card or a Work and Income client number.
Must be:
currently enrolled with a Pegasus Practice, or
not enrolled, but willing to enrol in a Pegasus Practice.
Make a referral to the Tautoko Hauora Service - Referrals can be made by general practices and health professionals to a team based at Pegasus House. From there, referrals are allocated to partner providers who employ kaitautoko. Patients can also self-refer to the service.
Complete the online referral form below - Make a referral
If you would prefer, you can download and print a Referral Form (PDF, 115 KB) and scan the completed form back to TautokoHauora@pegasus.health.nz. You can also make a referral through ERMS if you have access to that system.
